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NPTEL Courses

Developing Soft Skills and Personality

The course aims to cause a basic awareness about the significance of soft skills in professional and interpersonal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. (from nptel.ac.in )

Instructor

Prof. T. Ravichandran, Department of Humanities and Social Sciences, IIT Kanpur.

Psychology

2016

Lecture 01 - Introduction: A New Approach to Learning

Lecture 02 - Planning and Goal-Setting

Lecture 03 - Human Perceptions: Understanding People

Lecture 04 - Types of Soft Skills: Self-Management Skills

Lecture 05 - Aiming for Excellence: Developing Potential and Self-Actualisation

Lecture 06 - Need Achievement and Spiritual Intelligence

Lecture 07 - Conflict Resolution Skills: Seeking Win-Win Solution

Lecture 08 - Interpersonal Conflicts: Two Examples

Lecture 09 - Interpersonal Conflicts: Two Solutions

Lecture 10 - Types of Conflicts: Becoming a Conflict Resolution Expert

Lecture 11 - Types of Stress: Self-Awareness about Stress

Lecture 12 - Regulating Stress: Making the Best Out of Stress

Lecture 13 - Habits: Guiding Principles

Lecture 14 - Habits: Identifying Good and Bad Habits

Lecture 15 - Habits: Habit Cycle

Lecture 16 - Habits: Breaking Bad Habits

Lecture 17 - Habits: Using the Zeigarnik Effect for Productivity and Personal Growth

Lecture 18 - Habits: Forming Habits of Success

Lecture 19 - Communication: Significance of Listening

Lecture 20 - Communication: Active Listening

Lecture 21 - Communication: Barriers to Active Listening

Lecture 22 - Telephone Communication: Basic Telephone Skills

Lecture 23 - Telephone Communication: Advanced Telephone Skills

Lecture 24 - Telephone Communication: Essential Telephone Skills

Lecture 25 - Technology and Communication: Technological Personality

Lecture 26 - Technology and Communication: Mobile Personality

Lecture 27 - Technology and Communication: E-Mail Principles

Lecture 28 - Technology and Communication: How Not to Send E-Mails

Lecture 29 - Technology and Communication: Netiquette

Lecture 30 - Technology and Communication: E-Mail Etiquette

Lecture 31 - Communication Skills: Effective Communication

Lecture 32 - Barriers to Communication: Arising out of Sender/Receiver's Personality

Lecture 33 - Barriers to Communication: Interpersonal Transactions

Lecture 34 - Barriers to Communication: Miscommunication

Lecture 35 - Nonverbal Communication: Pre-thinking Assessment

Lecture 36 - Nonverbal Communication: Pre-thinking Assessment (cont.)

Lecture 37 - Nonverbal Communication: Introduction and Importance

Lecture 38 - Nonverbal Communication: Issues and Types

Lecture 39 - Nonverbal Communication: Basics and Universals

Lecture 40 - Nonverbal Communication: Interpreting Nonverbal Cues

Lecture 41 - Body Language: For Interviews

Lecture 42 - Body Language: For Group Discussions

Lecture 43 - Presentation Skills: Overcoming Fear

Lecture 44 - Presentation Skills: Becoming a Professional

Lecture 45 - Presentation Skills: The Role of Body Language

Lecture 46 - Presentation Skills: Using Visuals

Lecture 47 - Reading Skills: Effective Reading

Lecture 48 - Human Relations: Developing Trust and Integrity